Reiz Continental Hotel
Hospitality reservation system
01
Overview
A complete hotel reservation system covering real-time availability, booking engine, and API integrations for external platforms.
02
Problem
Bookings were fragmented across OTA channels, phone calls and spreadsheets, leading to double-bookings and opaque availability.
03
Approach
We built a unified reservation layer with real-time availability, a direct booking engine, and API integrations keeping channels in sync.
04
Architecture
Core pieces that make the system work - modular, observable, built to scale.
Central availability & inventory engine
Direct booking engine with payment
Channel & OTA API integrations
Operations-facing reservation dashboard
05
Key features
Real-time availability
Direct booking engine
API integrations with external platforms
Admin reservation dashboard
06
Outcome
One source of truth for availability, direct bookings without channel fees, and no more double-books.